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Worldwide Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Shipping to USA, Australia, New Zealand, Mexico:

Standard Shipping: 15-25 business days.

Shipping to Canada:

Standard Shipping: 15-25 business days

Shipping to Rest of the World:

50 Days Easy Returns

If you need to return items, please contact customre service at mailbox@susiecloths.com. You may return most new, unopened items within 50 days of delivery and get your refund.

Please tell our customer service the issue in detail, including the return reason, along with your order number. For defective, incorrect or not as described item, please send us a clear picture or video of the issue. We will allow a return to our warehouse for a refund or an exchange if our company is responsible for the issue. We'll notify you via email of your refund once we receive and process the returned item.

Refunds

Usually it takes time for us to receive your return(days varies according to your shipping method), and time for us to process after receive your return (3 to 5 business days).

Paypal account refunds: Usually immediately.

Credit card refunds: Between 5-10 business days